Frequently Asked Questions

Frequently Asked Questions

How much is it?
$25.00 Per Person Thursday’s and Sunday’s and $30.00 Per Person on Friday’s and Saturday’s.
Can I hold a private party with you?
Yes! Please refer to our PRIVATE EVENTS page for more info!
How many people are in each session?
It depends on the room. Our smallest room accommodates up to 2 and our largest room accommodates up to 10.​ Visit the location page for more information of rooms and occupancy levels.
Do you sell GIFT CERTIFICATES?
YES! You can purchase an Escape Room Gift Certificate by clicking BOOK NOW at the top of this page, or stop in during our business hours for a physical card.
Can I purchase just one ticket?
All of our games are private and you will not be paired with strangers. You will be required to book the minimum number of participants for your desired room. You can then bring additional participants and pay for them at check in (up to the max occupancy for your room).
Will my session be with strangers?
All of our games are private and you will not be paired with strangers. You will be required to book the minimum number of participants for your desired room. You can then bring additional participants and pay for them at check in (up to the max occupancy for your room).
Do you have any daytime hours? What if I would like a time that is not listed on your booking site?
Although our scheduled hours are Thursday through Sunday’s, we will do our best to accommodate you during our non-listed times. Please contact us for availability.
What is the appropriate age for Escape Room Wisconsin?
Ages 10 and up. Children ages 10 – 16 will require an adult in the room with them. The adult must have a pre-purchased booking and will be counted as a player.
Is it scary?
Refer to the room information on each location’s page for information on scare factor.
I am CLAUSTROPHOBIC. Can I participate?
Although it may seem like you are ‘locked in’, there is always a way out. Please contact us if you have any concerns.
Is there a restroom in our room?
No, but we do have a restroom on site.
Am I allowed to bring my cell phone in?
No. We will secure all phones prior to being locked in. Don’t worry. They will be safe.
What exactly do we need to do to ESCAPE THE ROOM?
A conglomeration of puzzles, riddles, physical tasks, group tasks, challenges and more.
Is it hard is it to solve?
Yup! Our rooms are challenging. How fun would it be if it were easy?! All of our rooms are designed around a 30% success rate. If you want it to be a bit easier, you will be allowed to ask for additional clues.
Do you use strobe lighting?
While the majority of our rooms do not incorporate strobe lighting effects, some of our rooms do have flashing lights. Please check the information of each room before booking.
What is the average time it takes to ESCAPE THE ROOM?
The time in each room depends on the room and the team. Our rooms are either 45 or 60 minute games and the times are listed on the room information when booking.
Is Escape Room Wisconsin a Franchise?
No. Escape Room Wisconsin is a Appleton based company. ERW is locally and family owned. Thank you for supporting small, local businesses!
Do you offer refunds if we can’t make it?
No. We do not offer refunds or cancellations. If something were to come up, you have up to an hour before your scheduled booking to reschedule without penalty.